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Shipping & Returns

 

Shipping

FREE shipping on all orders. All watch orders are shipped via USPS Priority Mail allowing for 1-3 day delivery. We also offer free shipping for all other orders which are shipped USPS First Class Mail.

Unfortunately we cannot ship internationally at this time. We do not ship to Hawaii, Alaska, Puerto Rico, APO and FBO addresses.

Tracking information will be provided once your order ships via USPS.

Order by 12/20 to ensure delivery before Christmas.

 

Returns Policy

 

While we hope you love your item we understand not everything is a perfect match. We accept returns of items in their original packaging within 30 days from the delivery of purchase.

We require you to complete a return form. Please email us at info@notuwatches.com to be sent the return form. Please include your return form with the product(s) you wish to return in your package of returned item(s). We will reimburse the original purchase price to your original method of payment. 

 

NOTE: We offer FREE RETURNS on orders made between 10/13/22 - 12/23/22. Please email us at info@notuwatches.com to be sent the return form. Once we receive the completed return form we will email you a return label. Please affix the return label to the package and drop it at your local post office.

In addition, ALL ORDERS made between 10/13/22 -12/23/22 will have an extended return period where they can be returned until 1/28/23.

Items not returned in their original condition or packaging may have a restocking fee up to 50% at store discretion.

 

You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund faster. This time period includes the transit time for us to receive your return from the shipper (3 to 7 business days), the time it takes us to process your return once we receive it (2 to 3 business days), and the time it takes your bank to process our refund request (3 to 7 business days).